Items bought on XOMAXIBOUTIQUE.COM will gladly be accepted for a STORE CREDIT ONLY within 14 days of the delivery date. All merchandise must be received back in its original form. Clothing must not be worn, altered, damaged, free of any stains, odors, self tanner, pet hairs, or distinct smells including deodorant and perfume. STORE CREDIT will be issued to your XOMAXI ACCOUNT. If you do not have a XOMAXI account click here to create one. STORE CREDIT will exclude shipping and handling costs. All tags must be attached when returned.
Please note that all Clearance items, Masks, Accessories, Bodysuits, and Intimates are a Final Sale. If such items are returned a $25.00 fee will be charged and the items will be returned to you.
In the event your item is damaged or defected [we're deeply sorry!] Please contact us within 7 days from the date of delivery and we will gladly process a return or exchange.
We are not accepting international returns.
Used a coupon code? No problem!
We are now accepting returns using coupon codes of 20% or less! Note the item must be unwashed, unworn, and free of any stains or odors.
Wish to process a Return? Please click here for steps on how to proceed!
Require more assistance? Simply send us an email at firstname.lastname@example.org or chat with us online! Our agents are live from 8am-4pm PST from Monday-Friday and we are happy to help!